Troubleshooting on site
Having connectivity issues with your cables, and unable to locate the problem?
Our service engineers will be able to provide on-site troubleshooting for all types of cables. We offer several ideas and suggestions that may help you locate cable problems, or conclude that the problems are not cable-related in serial interface cables. As with debugging any technical problem, people who are patient and methodical will always succeed more quickly than those who let their frustration get the better of them. Remember always that when you are debugging equipment, hasty action may create new problems that did not exist in the first place.
Contact our customer service officer via our contact us page for more information.